Vocabulary Flashcards and Quiz of Handling Client Objections at the Hotel Reception โ€“ English for Hotel Receptionist โ€“ Advanced Level

Concern
A worry or problem someone has.
Apologize
To say sorry for a mistake.
Compensation
Something given to make up for a problem.
Feedback
Information about how good or bad something is.
Improve
To make something better.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Concern
Apologize
Compensation
Feedback
Improve
A worry or problem someone has.
Something given to make up for a problem.
To say sorry for a mistake.
Information about how good or bad something is.
To make something better.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œConcernโ€ mean?
4. What does โ€œApologizeโ€ mean?
5. What does โ€œCompensationโ€ mean?
6. What does โ€œFeedbackโ€ mean?
7. What does โ€œImproveโ€ mean?

Practice more with this lesson:


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