Vocabulary Flashcards and Quiz of Handling a Difficult Client at the Hotel - English for Hotel Receptionist - Easy Level

Receptionist

A person who helps guests at a hotel.

Client

A person who uses a service.

Polite

Showing good manners and respect.

Problem

A situation that is not good.

Help

To make something easier for someone.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings

Receptionist

Client

Polite

Problem

Help

A person who uses a service.

To make something easier for someone.

A situation that is not good.

A person who helps guests at a hotel.

Showing good manners and respect.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Receptionist” mean?

4. What does “Client” mean?

5. What does “Polite” mean?

6. What does “Problem” mean?

7. What does “Help” mean?

Vocabulary Flashcards and Quiz of Handling a Difficult Client at the Hotel – English for Hotel Receptionist – Easy Level