Vocabulary Flashcards and Quiz of Handling a Difficult Client at the Hotel – English for Hotel Receptionist – Easy Level

Receptionist
A person who helps guests at a hotel.
Client
A person who uses a service.
Polite
Showing good manners and respect.
Problem
A situation that is not good.
Help
To make something easier for someone.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Receptionist
Client
Polite
Problem
Help
A person who uses a service.
A situation that is not good.
To make something easier for someone.
A person who helps guests at a hotel.
Showing good manners and respect.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Receptionist” mean?
4. What does “Client” mean?
5. What does “Polite” mean?
6. What does “Problem” mean?
7. What does “Help” mean?

Practice more with this lesson:


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