Vocabulary Flashcards and Quiz of Finding Root Causes with Limited Resources – English for Hotel Receptionist – Easy Level

Complaint
A statement that something is wrong
Resource
Something useful for work or help
Process
A series of actions to do something
Manager
A person who is in charge
Teamwork
Working well with others

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Resource
Process
Manager
Teamwork
A series of actions to do something
Something useful for work or help
Working well with others
A person who is in charge
A statement that something is wrong

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Resource” mean?
5. What does “Process” mean?
6. What does “Manager” mean?
7. What does “Teamwork” mean?

Practice more with this lesson: