Vocabulary Flashcards and Quiz of Escalating a Problem with Limited Resources at a Hotel – English for Hotel Receptionist – Medium Level

Escalate
To raise a problem to a higher level for help.
Resources
Things needed to solve a problem.
Urgent
Very important and needing quick action.
Maintenance
Work done to keep something in good condition.
Polite
Showing good manners and respect.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Escalate
Resources
Urgent
Maintenance
Polite
Things needed to solve a problem.
Very important and needing quick action.
Work done to keep something in good condition.
To raise a problem to a higher level for help.
Showing good manners and respect.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Escalate” mean?
4. What does “Resources” mean?
5. What does “Urgent” mean?
6. What does “Maintenance” mean?
7. What does “Polite” mean?

Practice more with this lesson:


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