Vocabulary Flashcards and Quiz of Checking Booking Details After a Complaint – English for Hotel Receptionist – Easy Level

Booking
An arrangement to have a room or service.
Complaint
A statement that something is wrong.
Availability
The state of being able to be used.
Standard
Normal or usual quality or size.
Update
To make something more current or correct.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Booking
Complaint
Availability
Standard
Update
To make something more current or correct.
The state of being able to be used.
Normal or usual quality or size.
An arrangement to have a room or service.
A statement that something is wrong.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Booking” mean?
4. What does “Complaint” mean?
5. What does “Availability” mean?
6. What does “Standard” mean?
7. What does “Update” mean?

Practice more with this lesson:


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