English Lessons

Vocabulary Flashcards and Quiz of Apologizing and Offering Compensation in Hotel Emails – English for Hotel Receptionist – Advanced Level

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by

Michael Carter
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Apologize
to say sorry for a mistake
Compensation
something given to make up for a problem
Availability
whether something is ready to use
Confirmation
a statement that something is true or agreed
Discount
a reduction in price

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Compensation
Availability
Confirmation
Discount
a reduction in price
to say sorry for a mistake
a statement that something is true or agreed
something given to make up for a problem
whether something is ready to use

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Apologize” mean?
4. What does “Compensation” mean?
5. What does “Availability” mean?
6. What does “Confirmation” mean?
7. What does “Discount” mean?

Practice more with this lesson: