Linda, a hotel receptionist, faces an urgent technical problem. She calls John, the technical support expert. They work together to find the root cause quickly.
Vocabulary:
Root cause: The main reason for a problem.
Server: A computer that provides services to others.
Booking system: Software used to manage reservations.
Restart: To turn off and then turn on again.
Network: A group of connected computers or devices.
Practice more with this lesson:
