Kevin works as a hotel receptionist. Mia has a problem with her room key. Kevin tries to help her calmly.
Vocabulary:
Receptionist: A person who greets and helps guests at a hotel.
Key: A small object used to open a door.
Demagnetized: When a key card stops working because it lost its magnetic power.
Frustrating: Causing feelings of anger or annoyance.
Patient: Able to stay calm and not get angry easily.
Practice more with this lesson:

