Paul works as a hotel receptionist from home. He talks with Olivia about his work progress. He asks for more information to help him.
Vocabulary:
Booking: A reservation for a hotel room.
Guest: A person who stays at a hotel.
Check-in: The process of arriving at a hotel.
Preference: A choice or liking for something.
Progress: The process of improving or moving forward.
Practice more with this lesson:

