John and Emma discuss how to handle a hard client at the hotel. They talk about setting priorities and working as a team. They want to improve their service.
Vocabulary:
Demanding: Asking for a lot of attention or effort
Priority: Something important that needs attention first
Teamwork: Working together with others to achieve a goal
Polite: Showing good manners and respect
Service: Helping customers or clients
Practice more with this lesson:
