Michael is a hotel receptionist. He talks with Olivia about important rules. They want to agree on good terms for a meeting.
Vocabulary:
Receptionist: A person who greets visitors at a hotel or office.
Negotiate: To discuss and agree on terms or prices.
Contract: A written agreement between two parties.
Discount: A reduction in the price of something.
Booking: An arrangement to use a service or place in the future.
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