Managing Feedback and Tasks at the Hotel Reception – English for Hotel Receptionist – Medium Level

John is a hotel receptionist. He talks with Emily, a guest, while doing other tasks. They discuss her stay and feedback.

🎧 Managing Feedback and Tasks at the Hotel Reception
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Vocabulary:

Feedback: Information about how good or bad something is

Receptionist: A person who greets guests and answers calls

Comfortable: Feeling relaxed and free from pain

Pastries: Sweet baked food like cakes or pies

Kitchen: Room where food is prepared and cooked


Practice more with this lesson:


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