William is a hotel receptionist. He talks with Sarah, a customer. Sarah wants to change her booking while William is busy.
Vocabulary:
Booking: An arrangement to have a room or service.
Receptionist: A person who greets and helps customers.
Availability: Whether something is free to use or get.
Check-out: The time when you leave a hotel.
Extra: More than usual or expected.
Practice more with this lesson:
