Olivia works at a hotel reception. David calls to fix a booking problem. They talk to understand the issue better.
Vocabulary:
Booking: An arrangement to reserve a room or service.
Availability: The state of being able to be used or obtained.
Receptionist: A person who greets and helps customers at a hotel.
Reservation: An official arrangement to save a place or service.
Confirm: To make sure something is correct or definite.
Practice more with this lesson:
