Olivia, a hotel receptionist, helps James with an urgent request. They discuss the details clearly. Olivia summarizes the key points to avoid confusion.
Vocabulary:
Urgent: Needing quick action or attention
Availability: The state of being able to be used or obtained
Confirm: To state that something is true or certain
Check-out: The time when a guest leaves a hotel
Receptionist: A person who greets and helps guests at a hotel
Practice more with this lesson:
