Mia, a hotel receptionist, talks to Robert about a problem with his room. She explains the steps to fix the issue. They discuss how to make his stay better.
Vocabulary:
Technician: A person who repairs machines or equipment.
Air conditioner: A machine that cools the air in a room.
Uncomfortable: Not feeling relaxed or easy.
Extra cost: Additional money needed to pay.
Response: An answer or reaction to something.
Practice more with this lesson:

