Sarah and Mark discuss how to write emails to a VIP hotel guest. They want to make sure the guest’s needs are clear. They talk about being polite and clear in their messages.
Vocabulary:
Vip: A very important person
Preference: A choice or liking for something
Polite: Showing good manners
Confirm: To make sure something is correct
Request: To ask for something politely
Practice more with this lesson:
