William is a hotel receptionist. He calls Sarah to clarify her booking details. The information he received was unclear.
Vocabulary:
Booking: An arrangement to reserve a room or service.
Clarify: To make something clear or easier to understand.
Check-in: The time when a guest arrives at a hotel.
Guest: A person who stays at a hotel.
Request: To ask for something politely.
Practice more with this lesson:
