James works as a hotel receptionist. Anna is a guest from another country. They talk to make sure her booking is correct.
Vocabulary:
Reservation: An arrangement to have a room or service kept for you.
Receptionist: A person who greets guests and helps them at a hotel.
Arrival: The time when someone comes to a place.
Booking: The act of reserving a room or service.
Check-in: The process of arriving and registering at a hotel.
Practice more with this lesson:
