Vocabulary Flashcards and Quiz of Handling Complaints During Peak Hours - English for Historian - Advanced Level

Complaint

A statement about a problem or bad experience.

Summarize

To give a short explanation of the main points.

Busy

Full of activity or people.

Solution

A way to fix a problem.

Confident

Feeling sure about your abilities.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings

Complaint

Summarize

Busy

Solution

Confident

To give a short explanation of the main points.

Feeling sure about your abilities.

A way to fix a problem.

A statement about a problem or bad experience.

Full of activity or people.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?

4. What does “Summarize” mean?

5. What does “Busy” mean?

6. What does “Solution” mean?

7. What does “Confident” mean?

Vocabulary Flashcards and Quiz of Handling Complaints During Peak Hours – English for Historian – Advanced Level