Vocabulary Flashcards and Quiz of Customer Inquiry After Negative Feedback – English for Historian – Easy Level

Complaint
A statement saying something is wrong.
Delivery
The act of bringing goods to a place.
Apology
A statement saying sorry for a mistake.
Trust
Belief in the good qualities of someone.
Improve
To make something better.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Delivery
Apology
Trust
Improve
A statement saying something is wrong.
A statement saying sorry for a mistake.
To make something better.
The act of bringing goods to a place.
Belief in the good qualities of someone.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Delivery” mean?
5. What does “Apology” mean?
6. What does “Trust” mean?
7. What does “Improve” mean?

Practice more with this lesson:


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