John and Anna discuss a problem with scheduling during busy hours. They try to find a solution fast. The issue is important for their work.
Vocabulary:
Escalate: To make a problem bigger or more serious
Peak: The time when something is at its highest or busiest
Schedule: A plan that shows when things will happen
Manager: A person who is in charge of a team or work
Report: A written or spoken description of a situation
Practice more with this lesson:
