Olivia and Daniel talk about a complaint from a client. They want to fix the problem and check past work. Olivia reassures Daniel about the situation.
Vocabulary:
Complaint: A statement that something is wrong.
Reassure: To make someone feel less worried.
Review: To look at something again carefully.
Follow up: To check on something after it happened.
Client: A person who receives services or work.
Practice more with this lesson:
