Vocabulary Flashcards and Quiz of Resolving a Customer Complaint at the Hair Salon โ€“ English for Hair Stylist โ€“ Advanced Level

Complaint
A statement that something is wrong.
Appointment
A scheduled time to meet or do something.
Notes
Written information about something.
Style
The way something is done or looks.
Understanding
Knowing what someone means or feels.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Appointment
Notes
Style
Understanding
Knowing what someone means or feels.
The way something is done or looks.
A statement that something is wrong.
A scheduled time to meet or do something.
Written information about something.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does โ€œComplaintโ€ mean?
4. What does โ€œAppointmentโ€ mean?
5. What does โ€œNotesโ€ mean?
6. What does โ€œStyleโ€ mean?
7. What does โ€œUnderstandingโ€ mean?

Practice more with this lesson:


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