Laura trains Mark on how to end a talk well. They practice handling urgent hair styling requests. The goal is to be polite and clear.
Vocabulary:
Urgent: Needing quick attention or action.
Patient: Able to wait without getting angry.
Polite: Showing good manners and respect.
Professional: Behaving in a skilled and respectful way.
Impression: The feeling or idea someone gets about you.
Practice more with this lesson:
