Emma is a hair stylist. She talks to Mark after he is unhappy with his haircut. She wants to understand the problem and fix it.
Vocabulary:
Feedback: Information about how good or bad something is.
Trim: To cut a small amount from hair.
Confirm: To make sure something is correct.
Preferences: Things that someone likes more than others.
Product: Something used to help style hair.
Practice more with this lesson:

