Daniel and Emma work as remote hair stylists. They discuss a mistake in a client’s appointment. They learn how to apologize and offer compensation to keep good teamwork.
Vocabulary:
Apologize: To say sorry for a mistake
Compensation: Something given to make up for a problem
Delay: When something happens later than planned
Schedule: A plan of times for events
Teamwork: Working well together with others
Practice more with this lesson:
