John, a graphic designer, talks with Emily about an urgent request. He apologizes for the delay and offers compensation. They discuss how to solve the problem quickly.
Vocabulary:
Apologize: To say sorry for a mistake.
Urgent: Needing quick action or attention.
Compensation: Something given to make up for a problem.
Discount: A reduction in price.
Patience: The ability to wait without getting upset.
Practice more with this lesson:
