Handling Complaints with a VIP Customer – English for Graphic Designer – Advanced Level

Olivia is a graphic designer. She talks with Robert, a VIP customer. They discuss a problem with a design project.

🎧 Handling Complaints with a VIP Customer
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Vocabulary:

Complaint: A statement about something wrong or bad.

Concern: A feeling of worry or care.

Brand: A company’s identity or image.

Priority: Something important that needs attention first.

Revised: Changed to improve or correct something.


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