Finding Root Causes in Customer Inquiries – English for Game Developer – Advanced Level

Linda and James discuss customer problems in a meeting. They try to find the main reasons behind customer complaints. Their goal is to improve the game experience.

🎧 Finding Root Causes in Customer Inquiries
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Vocabulary:

Complaint: A statement about a problem or bad experience.

Memory: The part of a device that stores data temporarily.

Server: A computer that provides data to other computers.

Notification: A message that alerts you about something.

Overload: When there is too much work or demand on something.


Practice more with this lesson:


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