English Lessons

Vocabulary Flashcards and Quiz of Reassuring a Client After a Service Failure – English for Flight Attendant – Medium Level

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by

Michael Carter
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Delay
When something happens later than planned.
Voucher
A ticket that can be used to get something free or discounted.
Service
Work done to help customers.
Improve
To make something better.
Patient
Able to wait without getting angry.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Delay
Voucher
Service
Improve
Patient
To make something better.
Able to wait without getting angry.
Work done to help customers.
A ticket that can be used to get something free or discounted.
When something happens later than planned.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Delay” mean?
4. What does “Voucher” mean?
5. What does “Service” mean?
6. What does “Improve” mean?
7. What does “Patient” mean?

Practice more with this lesson: