Vocabulary Flashcards and Quiz of Handling Complaints When Onboarding a New Flight Attendant – English for Flight Attendant – Easy Level

Complaint
A statement that something is wrong.
Passenger
A person who travels on a vehicle.
Manager
A person in charge of others.
Escalate
To take a problem to a higher level.
Training
Learning new skills or knowledge.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Passenger
Manager
Escalate
Training
Learning new skills or knowledge.
A person who travels on a vehicle.
A person in charge of others.
A statement that something is wrong.
To take a problem to a higher level.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Passenger” mean?
5. What does “Manager” mean?
6. What does “Escalate” mean?
7. What does “Training” mean?

Practice more with this lesson:


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