Vocabulary Flashcards and Quiz of Handling Complaints Under Deadline Pressure – English for Flight Attendant – Advanced Level

Complaint
A statement expressing dissatisfaction.
Root cause
The main reason for a problem.
Deadline
A time limit to finish work.
Catering
Providing food and drinks.
Experience
The knowledge gained from events.

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Complaint
Root cause
Deadline
Catering
Experience
A statement expressing dissatisfaction.
The main reason for a problem.
The knowledge gained from events.
A time limit to finish work.
Providing food and drinks.

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Complaint” mean?
4. What does “Root cause” mean?
5. What does “Deadline” mean?
6. What does “Catering” mean?
7. What does “Experience” mean?

Practice more with this lesson:


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