Vocabulary Flashcards and Quiz of Apologizing and Offering Compensation to a VIP Customer – English for Flight Attendant – Easy Level

Apologize
To say sorry for a mistake or problem
Compensation
Something given to make up for a problem
VIP
A very important person
Delay
When something happens later than planned
Polite
Showing good manners and respect

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Apologize
Compensation
VIP
Delay
Polite
A very important person
To say sorry for a mistake or problem
Something given to make up for a problem
When something happens later than planned
Showing good manners and respect

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Apologize” mean?
4. What does “Compensation” mean?
5. What does “VIP” mean?
6. What does “Delay” mean?
7. What does “Polite” mean?

Practice more with this lesson:


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