Mia and William discuss how to train new flight attendants. They focus on helping a new colleague join the team smoothly. They share ideas for a good onboarding plan.
Vocabulary:
Onboarding: The process of introducing a new employee to a job
Mentor: An experienced person who guides a new worker
Role-playing: Acting out situations to practice skills
Handbook: A book with rules and information
Feedback: Information given to help improve performance
Practice more with this lesson:
