Sophia, a flight attendant, helps David with an urgent request. She apologizes for the inconvenience. She offers compensation to make him feel better.
Vocabulary:
Apologize: To say sorry for a mistake or problem.
Compensation: Something given to make up for a problem.
Urgent: Needing quick action or attention.
Blanket: A warm covering used during cold.
Coupon: A ticket that gives a discount or free item.
Practice more with this lesson:
