John, a flight attendant, talks with Olivia about scheduling problems. They plan how to explain the root causes to senior management. They want to find good solutions together.
Vocabulary:
Schedule: A plan for when things happen
Delay: When something happens later than planned
Fatigue: Extreme tiredness from work or effort
Root cause: The main reason for a problem
Management: People who run a company or group
Practice more with this lesson:

