Mia, a flight attendant, talks with Daniel about a delayed flight. She apologizes and offers compensation. They discuss how to solve the problem.
Vocabulary:
Delay: When something happens later than planned
Voucher: A paper that can be used to buy something
Compensation: Something given to make up for a problem
Apologize: To say sorry for a mistake
Service: Help or work done for others
Practice more with this lesson:
