Handling Objections in Feedback Sessions After Service Failure – English for Fitness Trainer – Advanced Level

Sarah, a fitness trainer, talks with James about a service problem. She listens to his concerns and explains changes. They work together to fix the issues.

🎧 Handling Objections in Feedback Sessions After Service Failure
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Vocabulary:

Objection: A reason for disagreeing or opposing.

Feedback: Information about reactions to a product or service.

Service: Work done to help someone.

Schedule: A plan of activities and their times.

Progress: Improvement or development over time.


Practice more with this lesson:


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