Jessica and William discuss how to handle negative feedback from a client. They want to improve their teamwork as fitness trainers. They focus on listening and solving problems together.
Vocabulary:
Feedback: Information about how well something is done.
Objection: A reason for disagreeing or opposing something.
Collaboration: Working together to achieve a goal.
Flexibility: Willingness to change or adapt.
Trust: Belief in someone’s reliability or honesty.
Practice more with this lesson:
