Handling Complaints During Peak Hours – English for Fitness Trainer – Medium Level

Daniel is a fitness trainer. He talks to Laura, a client, during busy hours. They discuss her complaint and next steps.

🎧 Handling Complaints During Peak Hours
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Vocabulary:

Concern: A problem or worry someone has.

Equipment: Tools or machines used for a purpose.

Busy: Full of activity or people.

Schedule: A plan of times for events.

Follow up: To check again or continue work.


Practice more with this lesson:


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