Sarah trains new staff at a gym. She teaches how to handle unclear client requests. They learn when to escalate issues for better results.
Vocabulary:
Escalate: To raise or increase the level of something.
Requirement: Something that is needed or asked for.
Supervisor: A person who manages or oversees work.
Document: To write down information for records.
Goal: A target or aim to achieve.
Practice more with this lesson:
