Sarah is training Daniel, a new fitness trainer. Daniel has some complaints about the onboarding process. Sarah listens and decides to escalate the issue.
Vocabulary:
Onboarding: The process of starting a new job.
Complaint: A statement that something is wrong.
Schedule: A plan of activities and times.
Manager: A person who is in charge.
Escalate: To take a problem to a higher level.
Practice more with this lesson:
