Paul and Olivia talk about a recent client complaint. They plan how to fix the problem. They decide who will do each task.
Vocabulary:
Feedback: Information about how good or bad something is.
Delegate: To give tasks to others to do.
Concerns: Worries or problems someone has.
Plan: A set of actions to do something.
Trainers: People who teach or coach others.
Practice more with this lesson:
