Delegating Customer Inquiries During New Trainer Onboarding – English for Fitness Trainer – Advanced Level

James is training Mia, a new fitness trainer. They discuss how to handle customer questions. James explains how to share tasks with clients.

🎧 Delegating Customer Inquiries During New Trainer Onboarding
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Vocabulary:

Delegate: To give tasks to someone else

Onboarding: The process of training a new worker

Inquiry: A question or request for information

Refer: To send someone to another person for help

Notification: A message that gives information or a warning


Practice more with this lesson:


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