William and Sarah discuss how to write clear emails. They want to avoid confusion in their fitness training business. They focus on setting clear expectations during meetings.
Vocabulary:
Expectations: What people think will happen or be done.
Deadline: The time by which something must be finished.
Responsibility: A duty to do something or take care of it.
Confirmation: A statement that shows something is true or agreed.
Tone: The way words sound to show feeling or attitude.
Practice more with this lesson:
