Jessica and Daniel discuss how to write emails during a system outage. They share step-by-step guidance to keep communication clear. The goal is to help firefighters stay informed.
Vocabulary:
Outage: A time when a system is not working
Instructions: Steps to follow to do something
Patience: The ability to wait calmly
Draft: A first version of a written work
Contact: A person to communicate with
Practice more with this lesson:

