Vocabulary Flashcards and Quiz of Meeting Clients After a Service Failure – English for Firefighter – Advanced Level

Root cause
The main reason something went wrong
Service failure
When a service does not work as expected
Equipment
Tools or machines used to do a job
Response
How quickly and well someone reacts
Feedback
Information about how good or bad something is

Click a card to flip it and reveal the meaning.

2. Match the words with their meanings
Root cause
Service failure
Equipment
Response
Feedback
Information about how good or bad something is
How quickly and well someone reacts
When a service does not work as expected
The main reason something went wrong
Tools or machines used to do a job

Drag the cards on the right so each lines up with the correct item on the left.

3. What does “Root cause” mean?
4. What does “Service failure” mean?
5. What does “Equipment” mean?
6. What does “Response” mean?
7. What does “Feedback” mean?

Practice more with this lesson: