Emily and Paul discuss how to improve training after receiving negative feedback. They want to find a good solution. They work as firefighters and want to help new staff learn better.
Vocabulary:
Feedback: Information about how well something is done.
Training: The process of learning skills or knowledge.
Mentoring: Helping and guiding someone less experienced.
Practice: Doing something again to improve skills.
Confidence: Feeling sure about your abilities.
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