Talking to a Difficult Client as a Firefighter – English for Firefighter – Medium Level

Robert is a firefighter. He talks to a client who is upset. They try to solve the problem together.

🎧 Talking to a Difficult Client as a Firefighter
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Vocabulary:

Firefighter: A person who stops fires and helps people.

Concern: A feeling of worry about something.

Alarm: A device that makes noise to warn of danger.

Safety: The state of being safe and free from harm.

Problem: A situation that causes difficulty or worry.


Practice more with this lesson:


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